Collect Zendesk (Support) data into your data warehouse or ours. The Matatika pipelines will take care of the data collection and preparation for your analytics and BI tools.
Zendesk is a customer service software that helps businesses manage and track customer interactions across multiple channels.
Zendesk Support is a cloud-based customer support platform that allows businesses to manage customer inquiries and support requests from a variety of channels, including email, chat, social media, and phone. It provides a centralized platform for customer service teams to collaborate, track customer interactions, and resolve issues efficiently. With features such as ticket management, automation, reporting, and analytics, Zendesk Support helps businesses improve customer satisfaction and streamline their support operations.
The email address associated with the Zendesk account.
A unique token generated by Zendesk to authenticate API requests.
A token that grants access to a specific resource or set of resources within the Zendesk account.
The unique subdomain used to access the Zendesk account.
The date from which to start retrieving data from the Zendesk API.
The date at which to stop retrieving data from the Zendesk API.
Extract, Transform, and Load Zendesk (Support) data into your data warehouse or ours.