Collect NICE inContact data into your data warehouse or ours. The Matatika pipelines will take care of the data collection and preparation for your analytics and BI tools.
NICE inContact is a cloud-based contact center software and customer experience management platform.
NICE inContact provides a comprehensive suite of cloud-based contact center software solutions that enable organizations to deliver exceptional customer experiences, improve operational efficiency, and drive revenue growth. Its platform includes features such as omnichannel routing, workforce optimization, analytics, automation, and AI-powered chatbots, all designed to help businesses of all sizes deliver personalized and seamless customer interactions across multiple channels. With NICE inContact, organizations can easily scale their contact center operations, reduce costs, and improve customer satisfaction.
The version of the NICE inContact API being used.
The identifier for the software or application making the API request.
A unique identifier used to authenticate the API request.
The specific cluster of NICE inContact servers being accessed.
The domain used for authentication purposes.
A secret key used in conjunction with the API Key for authentication.
The date from which data will be retrieved.
The time periods for which data will be retrieved.
Extract, Transform, and Load NICE inContact data into your data warehouse or ours.
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