This article examines how unreliable data pipelines can trap data teams in endless maintenance work, draining strategic capacity. It explores practical solutions for building resilient, self-healing pipelines, allowing engineers to focus on delivering insights and driving business growth.
This blog explores how MoonPay's Emily Loh uses a disciplined data strategy to drive innovation, improve focus, and future-proof infrastructure. Her 20/40/40 model and AI-first framework offer a replicable path for mid-level data leaders.
In today’s competitive landscape, a robust data strategy is essential. Data teams often struggle to evolve from reactive service providers to proactive strategic partners. Crypto data teams, facing rapidly shifting markets and strict regulatory environments, provide actionable lessons for all sectors.
In this article, you’ll discover how Emily Loh, Director of Data at MoonPay, applies advanced data strategy principles to turn challenges into opportunities:
Emily Loh leads a 15-person data team at MoonPay covering engineering, data science, and machine learning. Formerly of Coinbase, Loh brings an unconventional background in literature that enriches her team’s storytelling capabilities. “This is just storytelling,” she says. “It helps us focus on outcomes, not just outputs.”
MoonPay, the “Stripe of crypto,” processes irreversible transactions in real-time while navigating volatile regulatory environments. These conditions demand an agile and forward-thinking data strategy.
At MoonPay, Loh uses a structured resource allocation model:
This method creates protected space for long-term projects and strategic initiatives, reducing the risk of reactive overload.
Whether you adopt a 25/50/25 or 30/40/30 split, the key principle remains: intentionally allocate time to support strategic data strategy goals.
Many companies fall into the trap of implementing AI without purpose. Loh’s approach is more disciplined: AI must serve a clear business function.
“Less time on YAML files, more time on value,” says Loh. A focused AI strategy elevates your data team’s effectiveness.
Building systems for uncertain futures is core to effective data strategy. Crypto offers an extreme example, but lessons apply across AI, fintech, and e-commerce.
“We need laser focus on priorities,” says Loh. A future-ready data strategy requires both adaptability and foundational strength.
Crypto data teams thrive under pressure because they implement structured, flexible, and forward-looking data strategies. By:
…you can transition from a reactive support function to a strategic business partner.
Mid-level data leaders navigating operational and executive pressures will gain the most from these lessons. Whether in startups or large enterprises, these practices foster sustainable innovation.
Begin with a time audit and apply the 20/40/40 framework. Build modularity into your systems. Above all, maintain clarity on strategic priorities.
Learn More To hear the full conversation with Emily Loh and discover additional insights, listen to the complete Data Matas podcast episode.
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Every data team wants to scale efficiently, reduce costs, and deliver real business value. But in practice, many struggle with siloed workflows, unreliable data, and costly inefficiencies. Since recording Season 1 of the Data Matas podcast, I've reflected on the key levers these great teams are using to deliver value in their businesses and pulled together the seven of the biggest lessons. These aren’t abstract theories—they are practical, tested strategies from professionals who have made data work for their organisations.