In today’s data-driven environment, a strong data strategy is critical to business success. Not only do teams struggle to move beyond reactive roles, but they also face pressure to deliver measurable results. Accordingly, crypto data teams—who operate under volatile market conditions and strict regulation—offer compelling lessons on proactive leadership.
In this article, you’ll explore how Emily Loh, Director of Data at MoonPay, applies a disciplined data strategy that turns volatility into opportunity. Specifically:
She implements a 20/40/40 resource allocation model
She escapes the cycle of ad-hoc work
She uses AI intentionally to boost value
She builds adaptable, future-ready systems
Moreover, these methods apply well beyond crypto—to fintech, AI, and e-commerce alike.
Emily Loh leads a 15-person data team at MoonPay, covering engineering, machine learning, and analytics. Previously at Coinbase, she brings a literature background that enhances strategic storytelling. As a matter of fact, Loh believes effective communication is key: “It’s just storytelling. It helps us focus on outcomes, not just outputs.”
MoonPay, often called the “Stripe of crypto,” handles real-time, irreversible transactions. Consequently, the firm needs a resilient and forward-looking data strategy to manage risk and maintain trust.
Loh’s team uses a structured time allocation approach:
20% on business-as-usual tasks
40% on strategic project work
40% on long-term R&D and innovation
This allocation ensures teams avoid burnout while maintaining innovation velocity. In other words, they protect space for growth.
To clarify the model’s implementation:
First, track team time for 2–3 weeks to set a baseline
Then, identify and automate repetitive tasks
Also, develop a scoring matrix to prioritise based on ROI and alignment
Reserve time blocks for focused innovation (e.g., “Research Wednesdays”)
Finally, launch internal showcases to promote outcomes
Although the percentages may vary (e.g., 25/50/25), the principle remains: consistent time investment enables strategic execution.
While many teams rush into AI without purpose, Loh applies it with precision. In fact, every implementation is expected to yield measurable returns.
AI Value Audit – Identify 3–5 repetitive tasks per team member
Start Small – Use tools like Cursor to reduce effort on simple code
Augment, Don’t Replace – Empower people, not sideline them
Track Results – Measure pre- and post-implementation gains
For instance, reducing YAML file configuration frees time for strategic thinking. Thus, a targeted data strategy improves productivity and morale.
Future-ready systems are not just a goal—they are essential. Undoubtedly, crypto is one of the most challenging environments for data teams. Nonetheless, its strategies offer transferable insights.
Modular Design – Build systems with loosely coupled services
Scenario Planning – Run quarterly workshops to anticipate change
Data Governance – Monitor quality and manage metadata diligently
Hence, teams that adopt these practices can adapt swiftly—without compromising on data integrity. With this in mind, Loh emphasises clarity: “We need laser focus on priorities.”
All things considered, successful teams execute data strategy with intention. They:
Allocate time strategically
Say no to low-impact activities
Deploy AI with clear ROI goals
Build systems that are modular and adaptive
Therefore, these practices shift teams from tactical delivery to strategic leadership.
Both mid-level data managers and senior technical leaders can benefit. Whether you’re in a startup or a scaled enterprise, this approach fosters sustainability and innovation. What’s more, it offers a replicable path to long-term impact.
To begin with, conduct a team time audit. Then, test the 20/40/40 model. Next, assess your AI initiatives for strategic alignment. And above all, anchor your progress with a robust data strategy.
To hear the full conversation with Emily Loh, listen to the latest episode of the Data Matas podcast.
#Blog #Analytics Leadership #Crypto Tech #DataStrategy #Innovation Frameworks
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